Shipping Information

We offer free trackable domestic shipping on frames and prints for those in the continental US and free shipping for prints (but not frames) to Hawaii, Alaska, Puerto Rico, and outlying US territories. Most orders are fulfilled in 3-4 business days and the quoted shipping speed at checkout refers to the speed to delivery once shipped, not speed to delivery from order placed. Please be aware these times may increase during the holiday season (mid November through mid December and mid May through Father's Day) and the shipping speed at checkout is produced by the shipper and only an estimate, not a guarantee. The shipping speed is based on when your order ships from us, not speed from purchase to arrival.  

Standard Free Shipping Times:

US: 3-4 business days to ship, 8-10 business days to delivery.

International: 10-12 days to delivery

Please add 15-20 business days for framed maps. 

UPS Ground Shipping Times:

US: 3-4 business days to ship, 6-7 business days to delivery.

International: 8-9 days to delivery

Please add 15-20 business days for framed maps. 

UPS 3 Day, 2 Day, and Next Day Shipping Times:

US: 2-3 business days to ship, 3-4 (Next Day), 4-5 (2 Day), 5-6 (3 Day) to delivery.

International: 5-7 days to delivery

Please add 15-20 business days for framed maps. 

Exceptions apply. Times to Alaska and Hawaii are longer.

Please use a physical address and not a PO Box if possible.

  • Our preferred shipper is UPS and they cannot deliver to PO Boxes which means we will ship using Postal Service. The Postal Service is less reliable and the tracking is not as good so please avoid shipping to a PO Box if you can. 

Some distant areas can take a bit longer, but we’ll get it to you!

  • The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
  • Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
  • Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.

PROCESSING TIME

The order processing time might take up to 4 business days*. Processing includes checking, packing, and getting your orders to the post-office.  After all these procedures, the tracking number will be provided to you via email. 

  • Please note that during peak business times (June, November, December) or extraordinary circumstances such as coronavirus, these times might be longer.

ORDER PAYMENT

All customers are charged at the time of purchase. All payments are in USD. Paying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.

ORDER CANCELLATION AND CHANGE REQUEST

We accept 12 hours’ notice to cancel an order or update any changes such as quantity or shipping address information. Feel free to contact us. We are available at customercare@battlearchives.com

Please note that any request received after 12 hours will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.

We will still do our best to change or cancel your order after 12 hours but no guarantee.